Books and Book Chapters

• Unhelkar,B,July1999,After the Y2K Fireworks: Business and Technology Strategies CRC Press, Boca Raton, FL, USA

Conference Activities

• First IEEE Workshop on Enterprise Networking and Computing In Healthcare Industry (HEALTHCOM’99), Sydney

• Lawson, R, Cooper, J and C. Alcock (1999) "Business On-line: manufacturing small and medium sized enterprises in South West Sydney" Conference Proceedings CollECTeR '99 Conference held in Wellington, New Zealand, 29 November.

Other Publications

• Khandelwal, V.K., Warrington, J. (1999) Management of Information Technology in Australian Enterprises: Critical Success Factors of CEOs?, University of Western Sydney, Technical Report, CIT/1/98, 62 pages.

Refreed Publications

• Khandelwal, V.K. (1999) Service Encounter Mapping Method (SEMM) for Reengineering of Patient Flow and Billing Processes, 5th International Conference of the Decision Sciences Institute, July 4-7, 1999, Athens, Greece.

• Khandelwal, V.K. and Ferguson, J. R. (1999) Critical Success Factors (CSFs) and the growth of IT in selected geographic regions, Proceedings of the Thirty-Second Hawaii International Conference on Systems Sciences, January, 5-8 1999, Hawaii.

• Khandelwal, V.K. and Ferguson, J. R., (1999) Managing key IT issues for Australia and New Zealand using the Critical Success Factors technique, 10th international Conference of the Information Resource Management Association, May 16-19, 1999, Hershey, PA, USA.

• Khandelwal, V.K. and Lynch, T. (1999) Reengineering of the Patient Flow Process at the Western Sydney Area Health Service, Proceedings of the Thirty-Second Hawaii International Conference on Systems Sciences, January, 5-8 1999, Hawaii. (Nominated for “Best Paper”).